installation - IBM Rational ClearCase/ClearQuest fails to install -

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i trying install ibm rational clearcase/clearquest on machine,but fails following error:

error during "install" phase: error backing files c:\program files (x86)\ibm\imshared\native\com.ibm.team.install.win32helper_1.0.0.v200810172210.zip

the error details in log file follows:

> java.io.ioexception: failed rename file > 'c:\programdata\ibm\installation manager\adapters\native\ibm rational > sdlc\com.ibm.sdp.native\backupdirs\10_' > 'c:\programdata\ibm\installation manager\adapters\native\ibm rational > sdlc\com.ibm.sdp.native\backupdirs\10'.

that shouldn't case latest versions of im (and marked before user error)

more generally, make sure have upgraded im (installation manager) latest version before using install ibm product.


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